Help Center
Welcome to the Help Center. We're here to help you find and book the perfect hotel for your trip.
Frequently Asked Questions
How do I search for and book a hotel on ?
Start by entering your desired location in the search bar. You can search by city, state, or country. Select your check-in and check-out dates, then click 'Search' to browse available hotels. Each hotel listing shows star ratings, guest reviews, amenities, and nightly rates. Click on any hotel to view details, photos, and guest reviews. When ready, click 'Book Now' to proceed with your reservation through our partner.
Can I cancel or modify my booking?
Cancellations and modifications are handled by our booking partners and depend on the hotel's cancellation policy. Check your confirmation email for specific cancellation terms and contact instructions. You can usually modify or cancel directly through our partner's website or customer service. Contact us if you need assistance.
How do I contact customer support?
You can reach our customer support team through our Contact page. We typically respond to inquiries within 24 hours. For booking-related issues or hotel questions, your booking confirmation email also contains direct contact information for our partner.
What payment methods are accepted?
Payment methods vary by our booking partners. Most accept major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. You'll see all available payment options during the checkout process. All transactions are secure and encrypted.
Are prices displayed in different currencies?
Prices are primarily displayed in USD on our site. However, our booking partners typically offer currency conversion options during checkout, allowing you to see prices in your local currency and pay accordingly. Exchange rates are clearly displayed before payment.
How do I find hotels near specific attractions?
Use our search feature to enter your desired city or attraction name. Our results show hotels organized by location with nearby attractions listed. Each hotel page displays a map showing proximity to landmarks, restaurants, and entertainment venues. Use filters to narrow results by price, star rating, and amenities.
Is my personal and payment information secure?
Yes, we take security and privacy very seriously. Our site uses industry-standard encryption (SSL/TLS) to protect your personal and payment information. All transactions are processed through secure payment gateways. Please read our Privacy Policy for details on how we collect, use, and protect your information.
Can I filter hotels by star rating, amenities, or price?
Yes! Our advanced search filters allow you to customize results by star rating (3-star, 4-star, 5-star), price range, accommodation type, and specific amenities (Wi-Fi, pool, parking, etc.). Use these filters to find hotels that match your exact preferences and budget.
What information is shown for each hotel listing?
Each hotel listing includes: property name, star rating, guest reviews and ratings, nightly starting price, accommodation type, location (city and state), amenities, property photos, and a brief description. Click on any hotel to see full details, read guest reviews, view all photos, and access the booking form.
Still Need Help?
If you couldn't find the answer to your question, please visit our Contact page to get in touch with our support team. We're happy to assist you!